"Every problem is a gift. Without problems, we would not grow."
Anthony robbins

Embracing the dreaded "feedback" during job interviews

I have a confession to make. In my previous life as a medical sales rep, I always cringed when receiving FEEDBACK or CONSTRUCTIVE CRITICISM from my managers. Call it ego, call it insecurity, call it whatever you want...but admitting my weaknesses (and I have plenty) was never my strong suit. In fact, I still bristle about negative remarks made in performance reviews from 15 years ago. Most of that feedback, e.g., “you are lousy at expense reports” was probably true, but I still struggled to accept it.

As a recruiter, whether I like it or not, part of my job is providing feedback to my candidates. This feedback can take place in the form of coaching prior to an interview, post-interview downloads, or postgame wrap ups when a candidate was not selected. While I don’t love passing along constructive criticism, it is part of a good recruiter’s job and instrumental in helping the candidate get ready for their next opportunity.

After all, we are contingency recruiters…meaning our income is contingent on finding talented salespeople and getting them HIRED. Providing feedback and coaching is part of our service that makes us different than robots who hit forward on resumes or applicant tracking systems.

When a recruiter provides you with feedback, understand that they are trying their hardest to HELP YOU GET HIRED. The recruiter is telling you that they believe in you and they want you to get the job. They are investing time in giving you the tools you need to succeed; but they are also sending you a simple, direct message that your current approach might need to be tweaked.

I worked with a candidate a few months ago who did very well in his first interview. The manager advanced him to the next round, but politely told me that he was concerned that this guy was coming across as TOO CONFIDENT. The manager purposely set up a follow up interview with a senior sales rep in the area to test his “over-confidence” theory.

When I told the candidate that he did well, but needed to tone down some of his bravado, he swore up and down that the feedback was wrong. He went on to get frustrated with me for “siding with the manager”. WOW!... talk about shooting the messenger!

Ultimately, he did not get the job, but it wasn’t because he was a bad guy or unqualified. In fact, he checked all the boxes and was extremely qualified. What got him in trouble was not realizing that the simple suggestions were designed to help him…not break him down. There was no value in getting defensive, as the ultimate goal was to guide him through the process successfully.

Of course, there are some negative recruiters that can be a little heavy handed in their comments. The good news is, you don’t have to work with those people. The majority of recruiters are there to help you, because WE NEED YOU to earn a living. The feedback we provide on your resume or on your interviewing acumen should be viewed as a free of charge service that we probably wouldn’t offer if we didn’t like you. By investing time in giving you feedback, we are investing in you!

Don’t be one of those candidates who “CAN’T HANDLE THE TRUTH”. Ask for feedback and be willing to digest it. Most salespeople are not professional resume writers or constantly interviewing for jobs. That said, there is nothing wrong with tailoring your approach based on tips from an “inside source”. Your recruiter presumably knows the manager and should be able to bring value in what that person is looking for. After all, adjusting your style to your audience is part of being a good salesperson.

Most successful salespeople utilize a pre-call plan, and the interview process is no different. A recruiter that is worth their salt should be an asset and coach for developing your plan to be hired. The relationship formed between and recruiter and a candidate can (and should) be more than just scheduling an interview.

Grow Your Vine! CrossVine Recruiting.

All Blogs In This Collection
job interview mistakes for millennials

Six Missteps that are Tripping Up Millennials in the Job Search

Don't Make These Rookie Mistakes when Interviewing

Read more
medical sales interview tips - authenticity in an interview

The Power of Authenticity in an Interview

Using Authenticity to your advantage while interviewing

Read more
breaking into medical sales without a lot of experience

Four Strategies for Breaking Into Medical Sales...

How to get into medical sales, a guide for young professionals without a lot of experience

Read more
interviewing sales tips - avoid these topics

Using these phrases in interviews... WATCH OUT.

Be careful not to say too much in an interview. These phrases can lead to trouble.

Read more

The Art of CLOSING in a Job Interview

Closing tactics when interviewing for a sales job - Do's and Don'ts

Read more
Assessing your own company and where they stand in the medical industry

How Secure is Your Job? 7 Simple Questions to Ask

Assessing your own company, Are they still growing?

Read more
Ask impactful questing at the end of an interview. How to stand out and get hired.

Interviewing for a new sales job? Four ways to ask impactful questions (and get hired).

Ask impactful questing at the end of an interview. How to stand out and get hired.

Read more
toxic work culture - red flags during interviews. Watch outs while interviewing

Five Ways to Spot Bad Corporate Culture While Interviewing

Red Flags during the interview process that might be warning signs of a bad corporate culture

Read more
how to not lose candidates during interview process. Close more good salespeople

5 Reasons Managers Lose Good Candidates During the Hiring Process

Losing candidates during the interview process? 5 things managers should do to close more top-notch sales people

Read more
Fired - you can recover

Showing Resilience after being fired and answering tough interview questions

Recovering after being fired, how to handle it and prepare for your next job

Read more
Improve your medical sales resume by avoiding these common mistakes

Medical Sales Reps...avoid these 8 resume pitfalls

Improve your medical sales resume by avoiding these common mistakes

Read more
the-top-5-fears-that-paralyze-medical-sales-reps

The Top 5 Fears that Paralyze Medical Sales Reps

Don't let fear prevent you from finding your next great opportunity in medical sales. Common fears that prevent us from advancing our careers

Read more
stock options and start ups in medical technology

Evaluating Stock Options and Start-ups in the Med-Tech Sector

Understand start-ups and stock options in med-tech sector and review some basic questions/answers of a typical stock options “package” that is commonly offered with start-ups.

Read more

Using GLASSDOOR to "research" your next medical sales job? ...get real.

Use caution when using online company reviews (like Glass Door) to research your next medical sales job

Read more

Interviewing?...The old 30/60/90 planner needs to go away.

When interviewing for you next medical sales job, be careful not to develop a generic 30, 60, 90 planners. Be bolder, be more creative, be more specific

Read more

Looking for your next medical sales job...Enroll in Networking 101.

Building a strategy for networking in medical sales and finding your next job and learn that a shortfall I see in far too many candidates is relying solely on the internet and digital communication. Play the odds and differentiate yourself by networking the old fashion way

Read more

Embracing the dreaded "feedback" during job interviews

When a recruiter provides you with feedback, understand that they are trying their hardest to HELP YOU GET HIRED.

Read more

Hiring Managers...Your leadership starts in the first job interview.

A hiring manager's leadership skills and professionalism should be on full display for candidates during the interview process. Courteous managers attract better talent.

Read more

Wearing scrubs (or a golf shirt) to a job interview...BAD IDEA!

Don't hurt yourself in the job interview process with the wrong attire. Wearing scrubs or a golf shirt is a risky strategy for landing your dream job. The professional landscape is changing and attire in the workplace has gotten more casual, but there is a time and a place.

Read more
Job interview Tips for Medical Sales Reps

Avoid finishing second in the job interview process.

Interviewing tips for getting the job, rather than than wondering what you could have done. Tips from a recruiter on what other medical device reps have done to close the sale.

Read more
Linked In Logo

7 Deadly Sins of LinkedIn...For Medical Sales Reps.

As the job market gets more challenging, the look and feel of your LinkedIn profile is more important than ever. Even if you are not a big social media person, your LinkedIn profile is a vital part of your digital brand and the “storefront” that recruiters and managers use when “shopping” for new talent.

Read more
Resume writing

Top 10 Things Your Resume Should Include

Looking for some basic information about writing a resume to make it stand out among the rest? Check out these following resume writing tips to learn how to develop each section for maximum success.

Read more